Shipping Policy

What types of shipping do you offer, and what are your rates?
Sloane Tea Company offers FedEx Ground shipping. Orders shipped via FedEx Ground take up to 5-7 business days to arrive. However, orders being shipped to a postal code classified as an outer delivery area will take up to 6-8 business days to arrive. Orders destined for the Northwest Territories, Yukon Territory, and Nunavut will be shipped via FedEx Economy. Rates vary depending on the weight of the order and the destination.

Do you ship to the United States?
We do indeed ship to the United States, however, there are certain details that you should be aware of. Orders are shipped via FedEx International Ground and may be subject to import costs, for which you will be responsible. International Ground shipments also apply to Alaska and Hawaii. Shipments to Puerto Rico may only be shipped via FedEx International Economy.

Do you ship to P.O. Boxes?
No, we are unable to do so.

How quickly will my order ship?
Orders processing can take up to 3 business days. Orders placed during peak periods such as before Thanksgiving, Christmas or Mother’s Day may require up to 5 business days for the order to ship.