Shipping Policy

What types of shipping do you offer, and what are your rates?
Sloane Tea Company offers shipping via Canada Post. Orders shipped via Canada Post take up to 7-10 business days to arrive. However, orders being shipped to a postal code classified as an outer delivery area may take longer. Rates vary depending on the weight of the order and the destination.

Do you ship to the United States?
We do indeed ship to the United States, however, there are certain details that you should be aware of. Orders are shipped via FedEx International Ground and may be subject to import costs, for which you will be responsible. International Ground shipments also apply to Alaska and Hawaii. Shipments to Puerto Rico may only be shipped via FedEx International Economy.

Do you ship to P.O. Boxes?
No, we are unable to do so.

How quickly will my order ship?
Order processing can take up to 3 business days. Orders placed during peak periods such as before Thanksgiving, Christmas or Mother’s Day may require up to 5 business days for the order to ship, which doesn't include the time it takes to ship.