FAQ

How do I return or exchange items from my order?

If you have an item that you wish to return, please contact us at info@sloanetea.com or 1 (888) 756-2630 to receive a returned merchandise authorization (RMA) number. You must contact us prior to returning your products. We do not accept returns without a RMA number. Please ensure that you include the name of your item, the reason for your return, your name and phone number, and whether you are requesting a refund or exchange. Please include your order number if you have it available.

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